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Understanding Behaviors That Impact Credit Scores



Ohioans, like consumers across the U.S., seem to grasp the importance of the credit score – but may fall short of understanding the specific behaviors that affect it.

In a survey conducted by the Ohio Credit Union League, the trade organization for credit unions in the state, the majority of respondents – about 89 percent – indicate they know their credit score.

This number closely mirrors that of consumers on a national scale. According to a 2018 Credit Health survey by Discover, 85 percent of U.S. consumers are aware of their credit standing, a statistic that increased 12 percentage points over the previous year.

The increase in personal credit score awareness among consumers can be attributed to a few factors. More companies today offer free credit score estimation, enabling Americans additional access to their credit performance. Data security incidents – such as the 2017 Equifax Data Breach that exposed the personal information of close to 143 million Americans – have also motivated consumers to check their reports more frequently for accuracy. Also inspiring consumers to check their credit is the report on frequency of credit report errors.

The Consumer Financial Protection Bureau recommends consumers check their credit report at least once a year. The Bureau also suggests consumers check their credit scores if they suspect fraud and when they’re applying for a job or line of credit.

The Ohio Credit Union League’s survey suggests Ohioans check their credit scores often. A total of 88 percent of respondents indicated they check their score annually and another 12 percent check it every 2-3 years. The majority – 94 percent – believe a good credit score is extremely important to maintain.

Experian’s 2018 State of Credit report shows Ohio remains in the middle of the pack for average credit scores in the U.S., with the national average credit score at 695.

The low national average may come about as the result of poor understanding of factors that affect credit scores. A study from U.S. News & World Report on Americans’ understanding of credit scores suggests though 60 percent of consumers know they should check their credit report at least once a year, many are not clear about the actions that impact their score.

The survey showed only a third of consumers know using more than 30 percent of a credit card’s credit line could hurt their credit score; just 26 percent of Americans know that closing an old account could be a problem for their credit; and more than 20 percent of consumers believe checking their credit can hurt their score. Further, nearly half of consumers understand bad credit could deny them new credit or subject them to a higher interest rate, but many do not realize credit can affect their ability to access other financial products.

Tips to Improving Your Credit Score



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